Your spare kit,
in safe hands.

Smart Hands Warehouse holds your emergency supplies so they're already in Manchester when a Work Order needs them. Your engineer pulls the stock on the way to site.

Launch rate
£1 / m³ · day
Visibility
Portal & iOS
Launch · £1/m³·day Pay only for the space you use Signed in, signed out, audited
§ 01 · Operator fit

One shared pool, not five.

Five Manchester sites with similar setups? Hold one shared set of emergency kit with us instead of stashing duplicates at every site. Same coverage, one-fifth the inventory on the books.

01 · Dedup

Deduplicate spares

Hold one shared set of switches, PSUs, and optics with us. Engineers pull what's needed for whichever site went down.

02 · Custody

Signed for, properly

Items are signed in with condition notes, held securely, tracked end-to-end. We take responsibility for kit while it's with us.

03 · Pull

Your engineer brings it

The Smart Hands engineer on your Visit picks the reserved items up on the way. No couriers, no DPD windows, no missed deliveries.

04 · Visibility

Auditable end-to-end

Every check-in, reservation, check-out and return is timestamped in the Smart Hands Portal and iOS app. No reconciliation spreadsheet.

§ 02 · Mechanics

From your desk to the cage, in four.

Kit lives with us. Reservations live in the Portal. Engineers move the atoms.

  1. 01

    Send it over

    Drop off or ship in. We check it in with photos, dimensions and condition notes against your Warehouse.

  2. 02

    Reserve against a Work Order

    Raise a Work Order in the Portal and reserve the items you'll need. Stock stays with us until the Visit.

  3. 03

    Engineer pulls it

    On Visit day, your engineer checks the reserved items out of your Warehouse and brings them to site. Returned excess goes back into stock.

  4. 04

    Billed monthly

    Two lines on your monthly invoice: a daily standing charge and storage usage by m³·day. Zero stock days are free.

§ 03 · Visibility

Eyes on every item.

Every check-in, reservation, check-out and return — timestamped and visible in the Smart Hands Portal and iOS app. No spreadsheet. No "did we ever get that switch back?".

§ 04 · Rate

Pay for the space you use.

Launch pricing. No minimums, no lock-in. A daily consumption-based model.

Storage · per m³ · per day · in arrears

£1 /m³·day

Charged per cubic metre of space, per day. Items go in, items come out — you only pay for the days they're actually with us.

Standing charge

£1 /day

A single flat charge on any day you hold stock. Zero stock days are free.

Worked example · April

One 42U rack (1.20 m³), four switches in boxes (0.12 m³ total), and a spool of Cat6a (0.04 m³) sat with us for the whole of April: 1.36 m³ × 30 days × £1 + 30 standing days × £1 = £70.80 / month.

See calculations
§ 05 · FAQs

Questions before sending kit in.

How is space measured?

By bounding-box volume in cubic metres. We measure W × D × H of each item at check-in (or its packaging if it stays boxed), log it in your Warehouse, and bill on the m³·day total each day stock is with us.

Can we get our kit back at short notice?

Yes. Raise a Work Order or ask your account manager. We'll either bring it to a site on the next Visit, courier it, or have it ready for collection — whichever suits. No minimum term, no exit fee.

What if our kit gets damaged in your custody?

Items are signed in with condition notes and photos, held in our facility, and tracked end-to-end. We take responsibility for looking after kit while it's in our custody, backed by our public liability cover. Indicative value is logged at check-in for reconciliation.

Need pricing detail? See how billing works

§ 06 · Next step

Stop juggling spares.

Get your spares to Manchester and we'll do the rest. Same engineers, same invoices, one fewer admin job for you.